General terms and conditions of sale


This document (General Conditions of Sale) defines the conditions applicable to sales concluded between, on the one hand, the persons making a purchase called “the customer” and, on the other hand, the site called lili price, hereinafter referred to as “the parties”.
The Parties agree that these General Terms and Conditions exclusively govern their relationship. lili price reserves the right to modify the General Terms and Conditions from time to time. They will be applicable as soon as they are put online.
If a condition were to be lacking, it would be considered to be governed by the practices in force in the distance selling sector whose companies have their headquarters in France. These General Terms and Conditions exclusively concern non-commercial natural persons.

All prices are indicated in euros all taxes included excluding participation in shipping costs (see paragraph order and delivery). The validity period of the prices of the items offered by lili price is 24 hours from their publication on the website. Items will be invoiced on the basis of the rates in force at the time of registration of orders. They remain the property of lili price until full receipt of the price by lili price. This price is payable in full and in a single payment.

The customer can place an order on the website at any time.
The ordering process is as follows:
Choosing items and adding to cart
Validation of the contents of the basket
Identification on the site if the customer is not already identified
Choice of delivery method and acceptance of the General Terms and Conditions of Sale
Choice of payment method
Validation of payment
The customer will receive an order confirmation email. The customer will be able to visualize, during these different steps, the details of his order and its total price and correct any errors, before confirming it to express his acceptance. lili price reserves ownership of the items until full payment of the order, i.e. the receipt of the order price by lili price.
lili price reserves the right to cancel or refuse any order from a customer with whom there is a dispute relating to the payment of a previous order or which in its opinion presents any form of risk. Any order implies acceptance of the prices and description of the items available for sale. lili price undertakes to honour orders received on the website only within the limits of available stocks. In the absence of availability of one or more items ordered, lili price undertakes to inform the customer as soon as possible, and if necessary to reimburse him at the latest within 30 days of payment of the sums paid. The customer’s order will then be automatically canceled.


See Shipping Policy page


Payment for purchases is made at the customer’s choice:
by credit card: Visa, MasterCard, Carte Bleue, issued in France
by PayPal

No cash refund will be made by lili price in case of return of one or more items paid by gift card. The credit card or the corresponding PayPal account will be automatically credited with the corresponding amount by the partner concerned.
The payment is validated upon receipt of the check in case of payment by check and receipt of additional information requested in case of payment by credit card and PayPal.


See Refund Policy page

See Returns and Exchange Policy page


CREDIT CARD – The transaction takes place on a secure page hosted by shopify. The payment part is protected by effective data encryption, which you can check by noticing the closed padlock icon and checking that the url starts with https//. PCI DSS certification and 3D SECURE bring together recommendations to ensure the security of confidential information, such as your credit card numbers. The information is encrypted (SSL technology) and the card number is never printed entirely on the payment invoices.

For any information or question, twiify Customer Service can be reached by email at or by phone at +442081752815

Monday to Saturday from 9:30 am to 12 pm and from 2 pm to 6 pm

lili price is automatically liable to the customer for the proper performance of the contract concluded with the customer.
However, twiify cannot be held liable for the non-performance or poor performance of the contract concluded in the event of force majeure, the occurrence of an event attributable to the customer or any inconvenience, unforeseeable and insurmountable damage inherent in the use of the Internet, in particular a break in service, an external intrusion or the presence of computer viruses.
The photographs and illustrations accompanying the products on our website have no contractual value and therefore cannot engage the responsibility of lili price.

All items offered by lili price are subject to the legal guarantee provided for in articles 1641 and following of the Civil Code.
The customer has a period of 14 days from delivery to form any reservations or claims for non-conformity or apparent defect of the delivered items, by e-mail to After this period and failing to have respected this formality, the articles will be deemed compliant and free from any apparent defect and no claim can be validly accepted by twiify. If the apparent defect or lack of conformity of the article is proven twiify undertakes to replace the article or to reimburse the customer as soon as possible and at his expense. This refund will be made within a maximum period of 30 days.
twiify cannot be held responsible for the misuse and / or intensive use of the items that the customer may make.

All texts, comments, works, illustrations and images reproduced on twiify are reserved under copyright as well as intellectual property and for the whole world. As such, and in accordance with the provisions of the Intellectual Property Code, only use for private use is authorized, subject to different or even more restrictive provisions of the Intellectual Property Code. Any total or partial reproduction of the twiify site is strictly prohibited without prior agreement.